Quality Service Skills delivers the following courses:

BSB50920 Diploma of Quality Auditing
and units from the Diploma
Safe Food Handling
Responsible Service of Alcohol
Provide First Aid
Provide CPR
BSB50420 Diploma of Leadership and Management
Skill Sets from the Diploma of Quality Auditing
CHC41215 Certificate IV in Career Development

CHC41215 Certificate IV in Career Development 

This course prepares participants for the role as an Associate Career Development Practitioner for work in a range of settings. Associate career development practitioners provide services that help people manage their careers, make occupational and study decisions, plan career transitions and find career information.

Participants who often undertake this course come from backgrounds including but not limited to;

  • Job placement and employment roles
  • School career and advisory positions
  • Career coaching and mentoring roles
  • Workforce re-entry programs
  • Transition support programs
  • Disability support programs

The course has been broken into 5 modules (areas of study) these being:

  • Career services
  • Career transitions
  • Career interviews
  • Career networks
  • Diversity

Units that are related have been grouped and are studied together. See Units Tab below

Enquiries for this course
  • Online self-paced delivery & webinars
      • Fortnightly webinars from February – November 2025
      • Wednesday evenings 6.30-8.30pm
  • Assessment for this program incorporates:
    • Written activities
      • Questions which relate to the underpinning knowledge of the unit (information found in the Learner Guide)
      • Questions which require some independent research to build on your skills and knowledge
    • Video evidence of counselling sessions
  • A Certificate IV level qualification takes a minimum of 6 months to complete for learners with no prior experience or knowledge of career development
  • Quality Service Skills completes an individual Learner Profile with each learner prior to enrolment, to gain an understanding of your prior skills and experience. This helps us to determine appropriate time-frames for completion of all study based on your needs and abilities.
  • The above time-frames include all training, assessment and workplace and/or placement observations.
  • There are no pre-requisite units of competency to undertake this program
  • Whilst it is preferable that the participants have the ability to access workplace documentation to assist with their assessments, it is not a formal requirement and Quality Service Skills can assist you to source sample templates, reports and audit plans.
  • A pre-enrolment interview and Language, Literacy and Numeracy Assessment is required to be undertaken by each participant, to ensure that this is the right course for you to complete, and to determine that you are able to undertake Assessments at AQF 4 (Certificate IV) level. Enquiries by phone are also welcome. Please see our Student Information page for more information on these requirements.
  • Di Davies
  • Paul Armstrong

If you have experience in auditing, compliance and continuous improvement activities, you may like to have those skills formally recognised through a Recognition of Prior Learning (RPL) Process.

Quality Service Skills offers RPL for units of competency within the CHC41215 Certificate IV in Career Development.

Participants who are deemed competent through the RPL process are awarded either a Nationally Recognised Statement of Attainment or a full Certificate.

See our RPL page for more information, contact Jackie or submit an Enquiry Form on the home page.

  • The cost of the Certificate IV in Career Development is $ 3250 per person
  • Quality Service Skills do not offer or have access to VET Student Loans..
  • The cost for RPL starts at $200 per Unit of Competency. See the RPL Learner Instructions for more information
  • Please see our Fees & Charges page for further detail, and information on payment methods, payment plans, refunds and fee collection/protection.
  • Group prices can be negotiated on enquiry.
  • Corporate prices are also available upon enquiry if you would prefer the training delivered in your workplace.
  • The CHC41215 Certificate IV in Career Development is Nationally Recognised Training
  • Please see our Nationally Recognised Training page for more information

Workplace or Classroom…… Anywhere – Anytime

Quality Service Skills is currently approved by ASQA to deliver multiple courses and individual Units of Competency across all states and territories of Australia; as well as via our Online Learning Management System. We can deliver training in your workplace, or in our training rooms.

Non-accredited training programs can be delivered anywhere in Australia. We are happy to provide quotes for training as we are flexible, can travel to your worksite (even if remotely located) and provide you with exceptional service every step of the way.

Owner Jackie Moriarty has worked in the training industry in Victoria, Tasmania, NSW, QLD, and the Northern Territory.  Jackie has delivered or coordinated training programs in remote and regional locations including Alice Springs, Devonport, Rainbow, Stawell, Nhill, Warrnambool, Cape York, Cairns, Tamworth, Albury & Wodonga, Huonville and Geeveston just to name a few. There is no distance too far or too remote to reach for Quality Service Skills.