Quality Service Skills delivers the following courses:

BSB50920 Diploma of Quality Auditing
and units from the Diploma
Safe Food Handling
Responsible Service of Alcohol
Provide First Aid
Provide CPR
BSB50420 Diploma of Leadership and Management
Skill Sets from the BSB50920 Diploma of Quality Auditing
CHC41215 Certificate IV in Career Development

HLTAID011 Provide First Aid 

Would you know what to do in the case of a first aid emergency? Are you interested in learning essential CPR and first aid skills to provide an immediate first aid response to a casualty?

Topics include:

  • Allergic reactions and Anaphylaxis
  • Bleeding control
  • Choking and airway obstructions
  • Fractures and sprains
  • Cardiopulmonary Resuscitation (CPR)
  • Automated External Defibrillator (AED)

** A First Aid Certificate is current for 3 years from issue. You can update your CPR after 12 & 24 months. In the 3rd year you are required to complete First Aid again. Please submit an online enquiry or contact Jackie if you require further information.

For those with no first aid experience: 2 days in the classroom

For Corporate training where employees are required to hold a current First Aid certificate,QSS can provide the workbook for pre-reading and deliver the training in 1 day onsite.

There is a practical demonstration of casualty response scenarios, provision of CPR/AED, short answer questions within class time and a multiple-choice test at the completion of the training.

** Participants must be able to physically demonstrate 2 minutes of CPR on an Adult and a Baby Manikin

There are no pre-requisite requirements to undertake either of these first aid programs.

A First Aid Certificate is current for 3 years from issue. You can update your CPR after 12 & 24 months. In the 3rd year you are required to complete First Aid again.

Marylou has 17 years experience in providing first aid in a variety of medical situations, with experience as an Enrolled Nurse in a major regional hospital as well as a long-term position as a School Nurse. Marylou has worked in aged care, critical care, intensive care and coronary care.

Marylou has been delivering first aid training for 17 years, is experienced, professional and the perfect trainer to share her skills and knowledge. The training is enjoyable, practical and a great environment to learn in.

$ 160 per person

** Group prices can be negotiated on enquiry. Corporate prices are also available upon enquiry if you would prefer the training delivered in your workplace.

  • The Unit of Competency HLTAID003 Provide First Aid is Nationally Recognised Training
  • Please see our Nationally Recognised Training page for more information

HLTAID009 Provide Cardio Pulmonary Resuscitation (CPR) 

HLTAID009 Provide Cardiopulmonary Resuscitation

Do you need to update your CPR? You will learn the essential skills & knowledge to provide CPR (including use of an AED) in line with the Australian Resuscitation Council (ARC) Guidelines.

** It is a requirement of the ARC to update your CPR every 12 months to remain current. This can be completed two times before you are required to complete First Aid again. Please submit an online enquiry or contact Jackie if you require further information.

Did you know that over 20,000 people a year in Australia have a cardiac arrest outside of hospital, and only 10% of those people survive? It takes only 3 minutes for brain damage to set in if CPR is not provided to the patient…… and this course will teach you the critical steps of CPR and how to save someones life. Read the full article from the ABC here

4 hours in the classroom

** for Corporate training QSS will deliver onsite

There is a practical demonstration of casualty response scenarios, provision of CPR/AED, short answer questions within class time and a multiple-choice test at the completion of the training.

** Participants must be able to physically demonstrate 2 minutes of CPR on an Adult and a Baby Manikin

There are no pre-requisite requirements to undertake either of these first aid programs.

A First Aid Certificate is current for 3 years from issue. You can update your CPR after 12 & 24 months. In the 3rd year you are required to complete First Aid again.

Marylou has 17 years experience in providing first aid in a variety of medical situations, with experience as an Enrolled Nurse in a major regional hospital as well as a long-term position as a School Nurse. Marylou has worked in aged care, critical care, intensive care and coronary care.

Marylou has been delivering first aid training for 17 years, is experienced, professional and the perfect trainer to share her skills and knowledge. The training is enjoyable, practical and a great environment to learn in.

$ 60 per person

** Group prices can be negotiated on enquiry. Corporate prices are also available upon enquiry if you would prefer the training delivered in your workplace.

  • The Unit of Competency HLTAID001 Provide CPR is Nationally Recognised Training
  • Please see our Nationally Recognised Training page for more information

Workplace or Classroom…… Anywhere – Anytime

Quality Service Skills is currently approved by ASQA to deliver the first aid training programs (individual Units of Competency) in both Victoria and Tasmania. We can deliver training in your workplace, or in our training rooms across both states.

Non-accredited training programs can be delivered anywhere in Australia. We are happy to provide quotes for training as we are flexible, can travel to your worksite (even if remotely located) and provide you with exceptional service every step of the way.